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Troubleshooting the Smart Cap

  • My Smart cap doesn't sync with my App
  • My Smart Cap won’t activate and talk to my phone
  • My Smart cap is not working
  • No red light is flashing, does that mean it’s not working?
  • I can’t see my Smart Cap in my Bluetooth Devices list
  • ​Where can I find a replacement battery for my Smart Cap?
  • The Smart cap is activated but doesn’t appear on my app
  • Why hasn’t my kill count updated?
  • I accidentally activated the Smart Cap and need to change its location
  • My Goodnature App log in details aren’t working
  • Why are there chew marks on my Smart Cap?
  • How do I delete my Trap from my account?
  • My Goodnature app keeps crashing. What can I do?
  • Should I log in with Apple ID?
  • What do I do if I bought a second hand trap?
  • I logged in with Apple ID and can’t see my traps

Categories

  • A24 Rat, Stoat and Mouse Trap
  • Goodnature Mouse Trap
  • What is the Smart Cap? Why use it?
  • How to use the Smart Cap
  • Troubleshooting the Smart Cap
  • A12 Possum Trap (Discontinued)
  • Trap Location Cards
  • Automatic Paste Pump
  • Digital Strike Counter
  • Gas Canister
  • Pre-Feed Rodent Paste
  • Trap Stand
  • Case studies and reliability reports
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