I can’t see my Smart Cap in my Bluetooth Devices list

The Smart Cap's Bluetooth technology works differently to other common Bluetooth devices like headphones and speakers, as you often won't see the Smart Cap in the Bluetooth settings of your device. If you have an Android device, you may be able to see the Smart Cap in your Bluetooth devices list, however, the phone will be unable to pair with the cap from here. You can only connect to the Smart Cap from within the Goodnature App.

For more information, this article covers how to activate your Smart Cap to your device. And you can watch this demonstrated in the short video below.