Why are there chew marks on my Smart Cap?

We have specifically built the Smart Cap from a hard wearing polycarbonate material with rounded surfaces to avoid it being damaged by animals however it doesn’t always stop them having a go! 

1. If your trap is out of gas it won't be effective at removing rodents. They will do whatever they can to access the paste in your trap, including chewing through it! Best to test fire your trap and, if needed, power it up with a new CO2 canister.  Also install a fresh paste to proactively troubleshoot any other factors which could reduce trapping success over the next 6 months. 
2. Rodents’ teeth never stop growing so they gnaw on things to grind them down. We have taken steps to minimise the incidence of pests nibbling the Smart cap, and recommend you handle the the Smart cap with clean hands as getting any lure on the cap could encourage rodents to gnaw on it.
3. If you need a new cap just get in touch with us at hello@goodnature.co.nz.